Clients who want services you don’t offer

Newer freelancers sometimes come to me in a panic because a client has approached them to do work that’s outside their typical scope. Commonly this is something like the freelancer offers copyediting and developmental editing but the client wants coaching. What should they do? They don’t know how to coach, they don’t offer coaching services,…

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Making Your Offer Clear

There’s a fast-casual restaurant I walk by every day that has a sign in the window: Pick Any 3, Get 1 Free! That sounds clear enough, right? But below the offer, they list what you can pick from: – 1 dinner (grilled chicken, burger, ham-and-cheese sandwich) – 3 large drinks (Coke, Diet Coke, Sprite, Dad’s…

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Dealing with Imposter Syndrome and Related Problems

Newer editors often tell me something along the lines of “I feel like I have Imposter Syndrome. I don’t feel confident about approaching publishers or other potential clients.” So, clear your schedule and make a cup of tea because I want to talk about these challenges, and I have a lot to say! You’ve probably…

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5 Networking Tips for Editors

Most of my work comes from referrals and word-of-mouth, and that’s true of most of the experienced freelance editors I know. I also solve a lot of problems that arise by talking them over with my colleagues. Because of that, I’m a strong advocate for having a network of colleagues. But I know networking intimidates…

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How to Fire a Client

If you have clients who offer ongoing work, such as publishers and packagers, there will occasionally come a time when you have to fire them. Sometimes this is because you ignored a red, red flag. Other times it’s because you’ve moved on to higher-paying clients, less demanding clients, more fulfilling work. Don’t Burn Bridges with…

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5 Tips for Having Hard Conversations

One of my secret vices is reading advice columns. They’re always about conflict, which is the heart of story, and so I can’t help but be drawn to them. Over and over again, the writers express a desire to set some kind of a boundary – to tell their parents they can’t stay for three…

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Letting go of mistakes

Once upon a time, I trained in the martial arts. When I was a brown belt, I hit someone pretty hard and broke his rib. We were supposed to demonstrate excellent physical control, and accidentally breaking someone’s rib does not equal excellent physical control. I felt terrible for causing him pain and for not having…