The Concierge (Blog)

I wrecked two Christmases in a row as a freelancer for a publisher client. I was trying to salvage disasters that someone else had caused, so there I was, working feverishly all Christmas Eve and half of Christmas Day, trying to fix it. I couldn’t enjoy the season or time with my family because of…

I once had a manuscript land on my desk was written in such an abstract way (“glorious silver moon moments brandish sparkles”) (not a direct quote) that I couldn’t figure out how to begin to edit it. This was for a publisher client who would send projects my way without giving me a chance to…

Let me tell you about that time I worked 650 hours to earn $7500. This was last year, so it’s not like it was a newbie mistake. What happened? How to Price Your Editorial Services Takes Thought In fact, I think #5 was probably the biggest factor in this snarl. If I hadn’t felt rushed…

One key to identifying DE problems is understanding reader expectations, and reader expectations are closely tied to genre. Understanding Reader Expectations When I read a romance, I expect it to end happily ever after. I don’t care if you have a great idea for a heart-breaking ending. I don’t want a heartbreaking ending. I want…

Learning how to read is a crucial skill for developmental story editors. Years ago, I was teaching a university lit class that all new freshmen were required to take. For one reason or another, Robert Frost’s “The Road Not Taken” was on the syllabus. All of the students had encountered this poem before, and all…

This time of year, things slow down at Club Ed and I have time to reflect on the past year. I always learn a new lesson or two. This year, the lesson was “simplify.” It may not look like it when you see all of the classes available on Club Ed, but we’ve streamlined a…

In June, a plugin conflict caused the Club Ed website to crash. This was after a server problem took it offline for a weekend and we had to switch hosts. I thought I was going to lose my mind. Having Club Ed offline not only costs money but greatly inconveniences students. The website developer said,…

Newer editors often struggle with imposter syndrome, which is the feeling that they’re not really good at their work and pretty soon everyone will see right through them and point their fingers and laugh. I’ve struggled with this (imposter syndrome, not pointing fingers and laughing) off-and-on throughout my career, as do most people who want…

This is the season when a lot of people, including me, spend a fair amount of time thinking about our goals for the new year. Over the years, I’ve used various frameworks for thinking about what I want to do, what I want my business to do, and what I want my life to look…